Security and trust
Your trust is our responsibility.
Trust is what turns agent potential into business opportunity. Pretxt brings supervision to the work, with your people in charge of the expectations that matter.
Your team stays in control.
Pretxt supports the people responsible for the work. Your team sets expectations and decides how supervision evolves.
Clear responsibility for changes.
You decide who can review and approve supervision plans. Keep a history of changes and return to an earlier plan when needed.
Care with your information.
Pretxt uses safeguards to protect customer information and control who can access it. We’ll talk through how your information is used and kept, so your team can make an informed decision.
Learning stays in your team’s hands.
Pretxt uses agent activity to suggest improvements. Your team reviews and approves each change before it becomes part of the plan.
Building trust, one supervised agent at a time.
If your team has questions about security, privacy, or how Pretxt fits your needs, we’ll work through them with you. You can also see the sub-processors we work with in our privacy policy.
Talk with us about security